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Belairdirect Auto Insurance Reviews

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(527 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Top negative trending topics ?

Agent/rep availability
58.3%
Agent/rep attitude
50.0%
Agent/rep callbacks
50.0%
Phone wait times
41.7%
Cancellation experience
16.7%
Claim - adjuster
16.7%
Claim payout amount
16.7%
Rates at renewal
16.7%
Rates competitiveness
16.7%
Agent/rep knowledge
8.3%
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Agent/rep knowledge (1) Cancellation experience (1) Claim - not-at-fault (1) Claim - rental car (3) Claim - repair shop (1) Claim - total loss (1) Claim processing time (1) COVID Handling (1) Insurance Rates, Prices (5) Parking/pausing policy (1) Policy coverage (5) Rates competitiveness (1) Rates in bundle (2) Trailer/motorhome (1)
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Claim Experience

by ferncesca@rogers.com on May 31, 2019
4.5 out of 5 stars

I was in a car accident call my insurance Belairdirect . They responded quickly we had our car in for repair the same day. They were prompt to get the claim going, called us with updates to let us know where things were. I found them very professional, and easy to reach and talk to. Would not hesitate to recommend Belairdirect Insurance to anyone.

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Review topics
Claim - repair shop