Belairdirect Auto Insurance Reviews

Very positive experience renewing my car insurance. Dealt with the agent out of the Edmonton office. She was very enthusiastic, positive and professional. Looked for discounts to lower my insurance.

I spoke with a rep and he was kind, patient and informative. Very helpful in making all changes I needed.

I had a great experience with agent, he worked hard to get me the best deal and helped to met my schedule and need! He explained things perfectly aswell and I got a great deal!

Very impressed with the quick response. Ian & Julian were both efficient and personable. Ian as a knowledgeable professional had fixed the problem for me in no time. Found the best deal! Overall great experience.

I've had no claims with Belairdirect. So I can't speak to their follow-through. However, the staff through my experiences have been very helpful, polite and easy to work with. I'm knocking on wood and hope to never need to experience the claims side of things but I do have a free accident with them if it occurs.
Overall great experience. Far better than my experience with another company.

I've only been insured for 1 month, so no claims yet (I'll update my review later if necessary), but I have honestly never had better customer service with ANY company than I've had with BelairDirect so far. The agent I worked with (Mark L) went way above and beyond to get me the best possible rate. I haven't had car insurance since high school (which was a LONG time ago) so to help me get proof of that insurance and lower my rate, he called my grandpa AND my grandpa's insurance company for me. When they wouldn't release the info to him, he hooked up a group call and sat on hold with me (for a long time) and cracked hilarious jokes... and then did it all over again when our call was accidentally dropped! He saved me more than $500 with a fully-stacked plan and undercut every other quote I got by a long shot. I really felt like I was working with a person and not a salesman. Fingers crossed that the claims process is this good!

A representative was so professional and knowledgeable that I not only reinstated my insurance but also change my mind of switching over my insurance company for better rates upon my renewal. Thank you for working with the customer's needs and helping me to get back on the road with very good coverage.