Avoid this corrupt insurer
by Belair-no-mo on Dec 8, 2021
1 out of 5 stars
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I submitted a claim to repair a slight fender bender with my car.
This was easy to do online.
And Belair responded quickly.
But to activate the repair process, Belair insisted that my vehicle must be purged of license plates and any personal possessions.
The agent that I waited 2 hours to speak to had not taken 1 minute to read the police report which suggested that the damages were restricted to a cracked fender which might cost $2500 to repair.
The agent, without looking at a single photo, kept telling me that the car was a "write off" and she was insistent that the car should be towed at their expense to their own graveyard facility and written off.
Doubtless, she has never heard of the felonious nature of "bad faith" laws.
I will keep this notification anonymous until Belair has written off this vehicle and then I will pay for the trivial repairs and launch my legal action.
I waited two hours to speak to their Bolivian call center before I got through. These are two hours of my life which I will never get back!
The Belair agent kept filling me with doom and gloom.
The entire experience was a nightmare.
I dread the worst in their final report.
Any car can be repaired!
That is the reason we buy insurance.
The overestimation of repair costs in Belair's ceaseless quest to write vehicles off will likely land this agent with a $100,000 fine...
Avoid this corrupt enterprise at all costs!
A single scratch on your Mercedes will cost you the entire value of the car.
That assumes you have the patience to wait 2 hours to speak to the part-time casual staff in their Bolivian call center.
In times of crisis, we count on insurers to diminish anxiety not to manufacture it.