Worst company
by chaudhry on Feb 25, 2020
1 out of 5 stars
Car Insurance Reviews
Belairdirect Auto Insurance Reviews
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(511 reviews)
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It was a pleasure dealing with Belair with respect to a collision that occurred at 23:55 on Christmas Evening right after my wife and I left the church.
Excellent overall resolution. It is stressful enough following even a minor collision. All went well, addressed quickly, the car has been fixed very well, high-quality work, in a timely manner, looks like new.
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I was treated exceptionally in all aspects of my claim. Great customer service from Belairdirect.
Took my statement, step by step. Told me all the people who will contact me, then emailed their info. Each of the person called separately. Very courteous and kind. I got my repairs done on time and I am very happy with their service.
My vehicle was vandalized, reported and claim initiated. The adjuster took one month to make fraudulent links to assess my claim. I could not verify where she got prices so low that did not exist anywhere. Her Unit manager took over, after I complained included 2 legitimate links and kept 4 previous bogus links and evaluated my claim. When I requested reference to 4 (bogus) links could not justify. Stopped calls and answering to my quires. Claim transferred to another adjuster who is sitting on my file from the last 13 days. Not responding to my calls or emails. Extremely bad service, no regard for customers, Belairdirect is the worst company when you need help.