Car Insurance Reviews
Belairdirect Auto Insurance Reviews
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(527 reviews)
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Accident Forgiveness (3)
Agent/rep attitude (26)
Agent/rep availability (15)
Agent/rep callbacks (13)
Agent/rep knowledge (16)
Agent/rep language skills (4)
App to track driving (3)
Billing/payments (106)
Cancellation experience (69)
Cancellation fee (10)
Claim - adjuster (15)
Claim - denial (4)
Claim - injuries (1)
Claim - not-at-fault (7)
Claim - rental car (18)
Claim - repair shop (26)
Claim - theft (4)
Claim - total loss (2)
Claim - towing (1)
Claim - windshield/glass (9)
Claim payout amount (10)
Claim processing time (28)
Complaints/ombudsman (14)
COVID Handling (3)
Discounts, deals, rewards (19)
Email/message wait time (1)
Insurance Rates, Prices (109)
Late payment fee / NSF (2)
Mobile app experience (2)
New purchase experience (7)
On-hold times/transfers (4)
Online chat (1)
Online quoting (9)
Phone wait times (7)
Policy changes experience (7)
Policy clarity (1)
Policy coverage (62)
Rates at renewal (16)
Rates competitiveness (12)
Rates for bad drivers (6)
Rates for good drivers (35)
Rates for long-term clients (1)
Rates for second driver (3)
Rates for seniors (4)
Rates for students (1)
Rates for young drivers (2)
Rates in bundle (15)
Renewal experience (5)
Rewards (1)
Website experience (1)
Review author
No one responds, either by email or phone. I have waited over two hours to talk with someone but no answer. Emails are not responded to. Take your business elsewhere where real people deal with you.