Belairdirect Auto Insurance Reviews

Very impressed with the quick response. Ian & Julian were both efficient and personable. Ian as a knowledgeable professional had fixed the problem for me in no time. Found the best deal! Overall great experience.

I've had no claims with Belairdirect. So I can't speak to their follow-through. However, the staff through my experiences have been very helpful, polite and easy to work with. I'm knocking on wood and hope to never need to experience the claims side of things but I do have a free accident with them if it occurs.
Overall great experience. Far better than my experience with another company.

I've only been insured for 1 month, so no claims yet (I'll update my review later if necessary), but I have honestly never had better customer service with ANY company than I've had with BelairDirect so far. The agent I worked with (Mark L) went way above and beyond to get me the best possible rate. I haven't had car insurance since high school (which was a LONG time ago) so to help me get proof of that insurance and lower my rate, he called my grandpa AND my grandpa's insurance company for me. When they wouldn't release the info to him, he hooked up a group call and sat on hold with me (for a long time) and cracked hilarious jokes... and then did it all over again when our call was accidentally dropped! He saved me more than $500 with a fully-stacked plan and undercut every other quote I got by a long shot. I really felt like I was working with a person and not a salesman. Fingers crossed that the claims process is this good!

I was in a bit of a panic as my insurance was running out and I still had my BC plates on. Belair called me back within the hour, and my policy started the next day. Phew! Good service.

A representative was so professional and knowledgeable that I not only reinstated my insurance but also change my mind of switching over my insurance company for better rates upon my renewal. Thank you for working with the customer's needs and helping me to get back on the road with very good coverage.

Belair adjuster provided an excellent service. She made my claim experience stress free and was very helpful.

It was a pleasure dealing with Belair with respect to a collision that occurred at 23:55 on Christmas Evening right after my wife and I left the church.

Excellent overall resolution. It is stressful enough following even a minor collision. All went well, addressed quickly, the car has been fixed very well, high-quality work, in a timely manner, looks like new.

Excellent service and quality provided. Update came regularly. Repairing is made with high quality. The renting car is very good.

My accident was a nuisance, although not my fault, was a nuisance you took the sting out of it. Thank you.