Belairdirect Auto Insurance Reviews

I simply cannot come to understand why the record of someone in my household should affect me. Belair was the only quote I could afford due to covid and refused to take me because of someone else's driving record. I'm appalled. Do they not want the business? There is nothing wrong with my driving and it's completely unfair. Guess I won't be driving anytime soon or getting to my job.

I filled out the online form to buy car insurance today
and when I finished gave me a quote quickly. When I called to confirm and buy a telephone operator could hardly speak English and I am fluently bilingual.
She said she had to ask the same questions again and the date she had told me for a claim I reported more than 4 years ago was somehow wrong according to her but it wasn't on the form I filled out an hour earlier so she said based on changing the date of that claim my premium would increase by $47 per month WHAT A JOKE AND POOREST CUSTOMER SERVICE I EVER HAD

Here is my story: I was planning to move to a NEW place in 15 days after buying a car. Before signing their insurance, the quote they gave me on my NEW address was $230. Whereas another insurer said $250 for my new address - that's why I chose Belair.
But when I signed the contract and after 15 days asked them to change my address to the NEW one - they charged $309 instead. Almost $1000 annual difference. Then I had to pay an almost $300 cancellation fee to transfer to another insurer.
Please don't be fooled by them - they are trash!

They always put you on hold to find out answers.
Fail to inform you about 'claims free' issues till after you make a claim.
The increase - they told me it would be way less than what they ended up charging me!
Shopped around and they were 45% more than others would charge!

Poor customer service so I am changing insurers!

When it was Canadian Direct, you received fair discounts for safe driving, no accidents, loyalty, etc. The cost of insurance was much cheaper and better coverage. Since it has changed to Belair, the rates have gone up and the discounts are much less. Even with the "discounts", it is $300 more than the same coverage as another company. The agent told me that I could get up to a 25% discount if I agreed to use their app that monitors my driving. I have to get their app and keep my cell phone on while driving. There is enough intrusion in modern-day life without my activity being monitored through my phone. That was the final straw for me. I have over 40 years of safe driving, if that doesn't qualify for a discount I don't know what would. Ending my contract with Belair.

They took one more payment out after i cancelled it a month later, and won't give me my money back. I moved out of the province and went with another company.

They are stalling my auto for the past two months when there is none of my fault my car was stolen from the street and all they are doing is nothing! My adjuster is ignoring and blocking my calls. I don’t think anyone keeps a check on the employee's call records. Moreover, the adjuster never called to provide any information. They promise a rental but they don’t provide it and they will stall and stall and cut their monthly payments...

Stayed 4 years with this insurance provider. I chose it because they gave me the best price but after 4 years without any accident, claim or any ticket it went to a 70% increase and I could not take it anymore and I cancelled even though renewal already in place so I have to pay them 186$ admin fee. But still happy see get out of them. My yearly total cost was 1024 / year (2016,) İncreased 1270 a year later, 1460 another year and now asked 1780! Then it was enough for us and we cancelled.

I sold my car and was charged $186 cancellation fees that I wasn't informed at the start of my policy.

A service representative told me they would call me back never did left me in limbo for three days! I will never do business with them.