Belairdirect Auto Insurance Reviews

I purchased insurance from these guys and at first I was getting a good deal but after my first year my premium should have gone down but instead, it increased by 45$ and I had not been in any accidents nor did I get any tickets in the year. I contacted customer service to ask why I was getting an increase in my monthly payments. I contacted customer service and discussed the situation and it was everyone apparently had their insurance increased due to increased accidents as a whole. Anyway, it was whatever to me, so I moved on but following my next yearly update my insurance decreased but BelAir required me to do a credit check in order for me to continue monthly payments. Now to me these guys don't report to any credit agencies and don't report that I am making my payments on time and nor have I ever been late on a payment. So to treat your insurance like it is a credit product is bogus. I got another insurance quote from 4 other companies and they were anywhere from 100-160$ cheaper and so I have switched insurance companies and I recommend you avoid BelAir Direct. In the 10 years I have been driving I have received 1 speeding ticket and have been in 1 accident that I was at fault for. Credit checks and this type of treatment should be left with the credit card and bank companies only. Companies that actually lend you money.

After one year with this outfit, I was hit with a 'Loyalty' bonus of 43 Percent INCREASE in my annual auto insurance premium. No explanation was given other than the usual, which I interrupted with a few expletives and hung up. Let's face it, it's a typical tactic of two-bit outfits and there is really only one explanation: their corporate mission statement is to GOUGE as deep and as often as they can.

Belair doubled my cost and expects me to pay $7500 PER YEAR? Belair sends an email stating "we're excited to renew your policy!" Yeah, of course, they are, because they're trying to make almost 10 GRAND off of me for a year's worth of car insurance? Makes me sick to my stomach. Also, after a small fender bender last winter they treated me like an absolute GARBAGE because I refused to go to one of their "trusted mechanics". They straight up harassed me about it over and over. Pro tip: their "trusted mechanic" is a lot where they make you leave your car and then take it to a local shop who will find the cheapest parts. DON'T BE SCAMMED.

Your friend at first, then watch them JACK THE PRICES UP. I have this year an 8% increase to my home insurance. LAST YEAR, they just... changed my policy because THEY wanted to... lower my flood coverage because they thought my coverage of 10K was too high, so lowered it to 3K ALL WITHOUT MY CONSENT, and didn't give a discount for that. Also just now they wrote me a letter saying THEY think my car deductible should be $1000, not $500. "The winter tire discount has been removed from the above-listed vehicle as it no longer qualifies" ... what? I just spent $1900 on tires and wheels why doesn't it qualify? AND you raised my insurance. P.S.: NO CLAIMS for the home or auto, not 1 in 17 years, and perfect driving record, not even a speeding ticket. Again, they'll be all cozy the first round then annually ding these things to their advantage.

I am in British Columbia. Been driving for 35 years and have made no claims with Belairdirect. Had two vehicles insured: 2017 Ford Escape and 2016 Ford F150. For both last year $1200. This renewal is $1600. I made two rock chip claims and am being told that these rock chip claims are the reason for the increase. The rock chip filling is like $40 each. Which have now cost me $400! This is insane!

Absolute scam of a company. Despite an absolutely clean record, by moving away to school, not driving to work anymore, and cutting my car usage by over half, my insurance jumped over 100$. Then, because of this outrageous fee, I jumped to Desjardins, which was 80$ a month cheaper, even though it was the exact same insurance bundle. They then charged a 256$ cancellation fee, even though I did not agree to renew after 12 months. To top it all off, the company then took out 200$ more from my account without any authorization to do so. On top of stealing from my account, I was told: “That’s just how we do things across the board.” Stay away from this company

Terrible service. Was a client for 2 years. Trouble started when left Ontario for BC. Didn't get my last Pinkslip for proof of insurance requested it 4 times. Requested experience letter and proof of no claim 4 times, received it and it was wrong, had to ask again, 6th time correct. Then after cancelling still had to pay the next months premium and wait a month for it to be refunded. Worst service from an insurance company ever.

I called to have an evaluation of insurance for my new car on September 10th. First of all, they asked me to pay 550$ on Septembre 13th. It was my error to say yes to the new insurance policy. The next day I called Industrielle Alliance to change because I couldn’t pay the 550 in 3 days. I had the best service from them. I called Belair Direct to cancel my policy, you wanna know something? They charged me 457$ to cancel my freaking insurance with them. I was so angry. For 24h they ask me 457$. Anyways. I had the worst service.

I recently got into a little accident in a parking lot. My car has now been in the shop for 10 days without any work being done - just sitting there. This is because Belairdirect hasn’t been able to approve the quote from the body shop. Unfortunately, I have been left without a car and have no choice but to take a cab to work. I have called on numerous occasions and still haven’t gotten any response or call back from these guys. My family and I are struggling to get around. I would not recommend Belair.

After having their insurance for 6 months, they called and began harassing us for drivers records. We tried to explain that they already had them but they kept harassing us on the phone. We sent new copies to them yet the harassment continued for a month! Seemed like no one knew what the other was doing. Of course, we couldn't cancel without a huge penalty. I am so glad I didn't have to file a claim with them!! Thank goodness my policy expires next month I just hope they don't try and take a payment from our credit card!