Belairdirect Auto Insurance Reviews

Rates went up immediately upon renewal. While I love their commercials, they only seem interested in gaining new clients and not retaining old ones. Because rent and groceries are insane - every penny helps these days so I'm not just going to pay an extra $400 a year just "because rates went up" I had no tickets or claims. They would be a great company if they cared about existing customers.

Some of the agents are super incompetent and they straight up lie regarding the policy and the pricing. I had a terrible experience with them and I'm never going back

Belair's original quote was $124.00 a month. I specifically stated that they were to withdraw the money on the 30th of every month. Without my knowledge they withdrew
$233.99 from my bank account 2 days later.
What made me discover this?
Three days after they took the money out of my account, I received a cancellation of my insurance letter.
This is what Belair Insurance Company does to seniors with low incomes.
So essentially I received 5 days of coverage for $233.99.
Now they have me in collections for $1617.00.
P.S. I never had a claim in my life of driving for 50 years.

I was in an accident and they said I would go to a zero star rating and the toral cost to insure would be $285. Then when I went to cancel they told me I would be at a 5 star rating and I have built in accedent forgiveness. They told me the cost of my new car would be about $170. Now that the year is up they said they would charge me $285 to insure my car and that was a 5 star rating. Clearly they are charging a zero star rating price. When I check other car insurance quotes. Someone with a 5 star rating would pay about $158.

Belair had technical issues so for two months payments weren't coming out. I eventually wondered why this was and I had to reach out to them TWICE. Bottom line my lump sum each month is now more to make up for the mistake THEY made. They had my direct deposit and now I have to pay extra every month even though this was their fault. Avoid at all costs. Can't wait to switch insurance providers after a year and can't wait to find out how much more money they are going to screw me over in the mean time. 0/10 do NOT reccommend.

Leur application fonctionne rarement là ça fait 13 jours qu’il n’y a pas un trajet d’enregistré, j’ai appelé 3 fois, à chaque fois ils me font désinstaller, réinitialiser et réinstaller, tu passes 1h au téléphone et c’est toujours les mêmes bugs.
Quand j’ouvre l’application 2 fois sur 3 l’onglet de l’automerite n’apparaît même pas et quand il apparaît 2 fois sur 3 il faut qu je le réactive, 2 fois sur 3 faudrait que je les appelle car il y’a un problème.

Cancelled insurance because their app was not working and i could not get my documents ever they said they mailed it to me but i never got it and they refused to provide me info on how much i got discounted for the driving school i went to i had to cancel midterm and they asked me to pay 520 dollars to cancel and i said no and they threatened to send me to debt collectors after tons of arguments i got the cancel price down to 300 and left my insurance history is not ruined but screw these scammers.

The quote they give you online is not even close to the actual amount. You need to call them and go through the whole process again and my quote was almost $100 more per month with little to no changes in my information. They also don't let you view the quote you got online ever again even when you ask for it.

Please don't waste your time with these people like I did. The overall review rating on this page says it all!

Belair retroactively altered my insurance policy, increasing fees and adding conditions, even though there were no changes to the house they've insured for years.

The costumer service seems completely lost in their own system. The system always seems down and not working. Don't trust the quotes offered online, when its time to confirm it, it will go up at least 30%. Very bad experience on my end.