Great service!
by WB on Jun 11, 2020
5 out of 5 stars
I was treated exceptionally in all aspects of my claim. Great customer service from Belairdirect.
I can't speak for services in other provinces but I have nothing but good things to say about belairdirect in Quebec. They were always friendly and helpful. I had one claim with them when somebody backed into my parked car. The process of getting my vehicle repaired was as stress free as possible. The province's no fault insurance and low rates helped the experience but, overall, it was the positive interactions with many different representatives that moved me to write this review. Good service shouldn't go unnoticed. I recently moved back to BC and deal with ICBC where my only complaint is the high rates: $100/mo compared to the $35/mo I was paying for the same coverage in Quebec.
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I recently applied for auto insurance with Belair Direct, the person I spoke with his name is Josh was very professional and friendly. Josh even asked me many questions and looked for the best possible discounts to have lower rates. He did come back after being on hold and mentioned that the overall policy will be 3 dollars more per month and I was OK with that because it was only a small amount. I really appreciated everything Josh did for me so in other words I was very happy with the service I had with Belair. Oh yes I would like to mention that I was a previous customer of Belair 3 years ago and have returned with them because I had remembered the great quality of insurance offered and the great service.
18 yrs old and quoted at $3083 anually by far the best rate. All my other quotes were over$4200.
Never any issues with billing. They bill me on a monthly basis and I do not have to pay extra for the service. I have had a couple of claims for my auto insurance, and they have always taken good care of my needs.
I was in an accident which was not my fault. The insurance company was very fast and efficient at processing my claim and providing a rental car while my car was being fixed.
I had an accident and with Belairdirect service I could fix my problem fast and easy.
I spoke with a rep and he was kind, patient and informative. Very helpful in making all changes I needed.
Called Belairdirect and was able to speak to an agent IN MINUTES. Who walked me through getting a quote for the insurance. He was kind, funny, and seemed like a generally good guy.
For a mere $340 I can get FULL COVERAGE FOR DAMAGE I DO OR DONE TO ME UP TO $1,000,000!! I could ram my car into a lambo and still have money left over. And for ONLY $10 EXTRA, they will give you a RENTAL CAR if yours gets totaled until it can be fixed, AND offer 4 uses of roadside assistance per year.
BELAIRDIRECT IS THE GOAT!!!!
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Very positive experience renewing my car insurance. Dealt with the agent out of the Edmonton office. She was very enthusiastic, positive and professional. Looked for discounts to lower my insurance.