Home Insurance Reviews

Allstate Home Insurance Reviews

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(55 reviews)
Allstate
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In bad hands with Allstate

by TAKEN on Mar 23, 2020
1 out of 5 stars

My house was broken into. I sent a list of all items taken with product models etc, that makes their job even easier Feb 5th, 2020. Now March 23rd!!! NOTHING!!! Very slow to answer emails if at all!!! When emails were answered (rare) - excuses!!! "Away for a week" Coronavirus etc... 3 weeks I was told," " end of the week you'll have something " then its "you'll have something tomorrow " over a week ago... Now excuse will be the virus of course when this should've been done before the virus even started. Give your money to another insurance company! I can't wait to see how much $ their going to screw me for!

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The worst experience from the start to end.The worst client care e I have ever deal with.

by Mk on Aug 8, 2024
1 out of 5 stars

I had a ceiling leak. I opened a claim for the first time. At the beginning seems they care, but I was wrong. They kept changing adjusters. To be exact 4 adjusters in spans of 3 three weeks. I had to call them every day. They practically ignored my claim while I had the coverage for this service. They have not resolved the issue yet.
They are absolutely useless and unprofessional.
I will never recommend this company to anyone.

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