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State Farm Home Insurance Reviews

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(42 reviews)
State Farm
3 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep availability
50.0%
Agent/rep knowledge
50.0%
Claim - adjuster
50.0%
Claim payout amount
50.0%
Claim processing time
50.0%

Top negative trending topics ?

Agent/rep availability
50.0%
Billing/payments
50.0%
Claim - denial
50.0%
Claim processing time
50.0%
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Agent/rep availability (1) Bikes, Belongings (3) Billing/payments (7) Brokers, Insurance Agents (4) Claim - contractor work (4) Claim - denial (1) Claim - flood/water (4) Claim - flooded basement (4) Claim - roof (1) Claim processing time (1) Complaints/ombudsman (3) Home Insurance Quote (1) Insurance Rates, Prices (2) Plumbing (2) Policy coverage (6) Policy Switching, Cancellation (1)
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Worse insurance I have ever had

by Ana on Jan 23, 2024
1 out of 5 stars

The worse experience ever, I got my car stolen and I was insure with state farm. State far never pay me for the car being stolen. State farm believe the car will come back to me one day and that was enough excuse for them not to pay me. 15 years later I’m still in debt because of making my car payment and my stolen car no where to be found. I thought I could trust state farm, but definitely state farm is not to be trusted. State farm is only good for taking your money but not when is their turn to pay up.

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Review topics
Agent/rep availability Billing/payments Claim - denial Claim processing time