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TD Insurance Home Insurance Reviews

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(220 reviews)
TD Insurance
1.4 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

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Top negative trending topics ?

Agent/rep attitude
53.3%
Agent/rep availability
53.3%
Claim processing time
46.7%
Claim - adjuster
40.0%
Agent/rep callbacks
26.7%
Claim - contractor work
20.0%
Claim - denial
20.0%
Rates competitiveness
20.0%
Claim payout amount
13.3%
Phone wait times
13.3%
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Long wait times!!!

by Eric on Aug 28, 2020
2 out of 5 stars

As many comments are already here. I am a LONG time customer of TD Meloche Monnex. Have 2 auto and 4 home policies with them. Good grief is it nearly impossible to connect with anyone live! Tried the phone. Nothing. Try the online chat... nothing. As far as I can tell the rates are competitive, however, If you can't invest in resources to serve your customers, there are others who will...

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