First time Insured Client
by Insured by Wawanesa. on Sep 11, 2020
3 out of 5 stars
Home Insurance Reviews
Wawanesa Home Insurance Reviews
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(96 reviews)
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Agent/rep attitude (1)
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Agent/rep callbacks (1)
Bikes, Belongings (2)
Billing/payments (20)
Brokers, Insurance Agents (8)
Cancellation experience (2)
Claim - adjuster (7)
Claim - contractor work (10)
Claim - denial (5)
Claim - fire (1)
Claim - flood/water (10)
Claim - flooded basement (6)
Claim - roof (7)
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Home Insurance Quote (1)
Insurance Rates, Prices (15)
Late payment fee / NSF (1)
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Plumbing (3)
Policy clarity (1)
Policy coverage (33)
Policy Switching, Cancellation (7)
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Renewal experience (1)
Sewer Backup (2)
Snow, Hail, Damage (6)
Review author
This is the second year with insurance. We had a fire and lost all of our personal belongings! The reason why I bought insurance was that our apartment came with newly furnished belongings. I did not expect to lose our belongings in a fire the following year so I bought another hear after the fire. I submitted our claim in June 2020 and the agent has not returned any of my emails, has not called me back. I'm very disappointed as she told me she is looking into an offer and will get back to me in July and had not bothered to respond since then. It would be nice to get a response and an email back but unfortunately, nothing has been sent in response to my email.