Belairdirect Home Insurance Reviews

I paid for my policy up front and wasn't notified of pending renewal (due in six days). When I looked it up, I was shocked to see that my premium had doubled, without explanation–even though I had made no claims, and absolutely nothing had changed in either my circumstances or policy. Customer service was unable to explain the untoward increase. So I called around, and obtained exactly the same coverage, with exactly the same deductibles, for less than my original premium. Happy to report that I saved over $300.

J'appel Bélair Direct pour magasiner à la fin de mon contrat d'assurance que j'ai avec une autre compagnie, pour peut-être changer pour eux. Première phrase que je leur dit est: "Est-ce que vous assurez les panneaux à fusibles, car une compagnie m'a déjà refusé de m'assurer pour ce panneau? En plus, j'ai passer 20 minutes à répondre à leur question pour qu'il me dise qu'il n'assure pas les panneaux à fusible! DONC je veux pas perdre mon temps pour rien!" La fille part s'informer et reviens pour me dire qu'il n'y a pas de problèmes pour ce type de panneau. 20 minutes de question plus tard, elle me demande si une compagnie d'assurance m'a déjà refusé de m'assurer. Je lui dit, comme discuté au début, une compagnie m'a déjà refusé, car j'ai un panneau à fusible et qu'elle n'assurait pas les panneaux à fusibles. Elle part et reviens me disant qu'elle ne peut pas m'assurer, car j'ai répondu OUI à la question: "Il y a-t-il une compagnie qui à déja refusé de vous assurer?". Je lui dit: "Je me suis informé si vous assurez les panneaux à fusible et on me dit que oui. Mais vue qu'une compagnie dans le monde m'a refusé de m'assurer, vous refusez de m'assurer même si vous assurez la raison du refus. Je demande de parler à un supérieur. Il me dit qu'il assure les panneaux à fusibles, mais qu'il refuse de m'assurer à cause qu'une compagnie m'a refusé!

Ces supers cerveaux répondent pour ceux qu'ils veulent s'assurer chez eux, imaginez ceux qu'ils réclament maintenant!

Demandez-vous maintenant pourquoi ils n'ont pas de compte facebook pour les critiques!

I submitted a claim request for a break and enter of my home. Bel-Air Direct took my information about the incident and asked if Anyone was hurt. I said no, the agent proceeded to take my information from me. I’ve been waiting almost a month , and still no payment has been issued or sent to me yet. It’s bad enough to be a victim of crime, but to be waiting a month without any compensation is unacceptable. They have no problem going into your bank account and take their payment.

my insurance expired and when i tried to renew after 1 week the price increase was $300. customer service is slow and inexperienced. ive been a customer for 6 years and this is how i get treated. guys on the phone seem like they dont want our business lol.

Just got my home insurance renewal...for no reason a 100% INCREASE monthly. That's right. My home insurance premiums are DOUBLING. Despite the lowest crime rate of any neighbourhood in the city, my premium has gone up. Best part? They refuse to talk to me about it.

Now lets move on to my auto insurance. NEVER had an at fault accident, one that ended up being 50/50 for some reason, despite the fact I was stopped and stationary while someone ran smack into my car...those rates increased 50$ per month!!!!!!

Government needs to begin regulating this garbage. Insurance companies are NOTHING but legal rackets.

I was able to connect with Belairdirect easily.

But when I asked them to cancel my home insurance, they renewed it and charged $17 after that to cancel the policy.

Very bad service and they are saying they don't find any notes that I requested to cancel my home insurance.

This company, Belair Direct, is a huge rip-off. Their rates are about 25% higher than other companies even with their so-called discount for home and auto insurance bundled together!

Worse, when I told them I didn't want to renew my residential policy after it elapsed they charged me more than $50.00 for an administrative fee to "cancel" a policy that had already run out.That was more than 10% of the cost of the policy. Now you'd think, well why bother cancelling it. Because if I didn't and they cancelled it from their side I would never be able to purchase home insurance from anyone else because other companies can't sell it to you if any other company has canceled your policy previously!!

And then I had to wait for almost an hour while the agent processed my non renewal on her computer that kept freezing! So add in an hour of my time and what I might have earned or done with it.

Don't be fooled by the people you talk to in customer service; they are actually pretty helpful and diligent, but the fees and policies of this corporate thief will fleece you.

I doubt you could find a worse experience with any other insurance agency.

And that's just trying to cancel a policy that had already expired a week earlier. I can't imagine how these weasels would behave if I'd actually had a claim!!!

I called for a claim in Feb 2016 because I had a few spots in the ceiling of my basement and an adjuster came to see in early March 2016. She told me that it was hard to see where the water was coming from and that there was no damage to my house. She did say that the water was probably due to the ice on the roof and that she was going to send a contractor to verify this. I received a call from a contractor in the end of August 2017 to verify the damages so I refused because it was tool late and I never put in a claim.
Now I get my insurance renewal and am hit with a $5000 deduction because it says in my file that I refused to repair a leaky roof.
I am presently shopping around for a new insurance company.

Belairderect is really bad.
My building value just increases 5.8%, but Belairdirect increases my premium 30.2%. The customer service is don't give you reason for why the premium increase so much. The attitude of the representative is rude. They don't care if you stay with them or not, they just want to steal your money.