Home Insurance Reviews

Belairdirect Home Insurance Reviews

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(71 reviews)
Belairdirect
2 out of 5 stars:
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Worst customer experience

by JJ on Sep 6, 2022
1 out of 5 stars

Called to update my policy. Told that my updates increase risk and they have to cancel my insurance. Cancellation now means it's difficult to get insurance elsewhere and increases the overall price. Note I've been told that the small changes WOULD not impact my rates with other insurers, but having a CANCELLATION does.

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No communication

by Dissapointed on Apr 1, 2022
2 out of 5 stars

There was a payment issue with my home plan - instead of contacting me via email or phone, they sent me some papers which never reached me. After trying that once, they cancelled my plan. I called back to find out what the issue was, they gave me no information about why my payment was declined and had me sit on the phone for 30 minutes before telling me I wasn’t eligible to renew my policy with them for 5 years due to the cancellation. On top of that, they told me that my car insurance with them would be affected due to the home cancellation.

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