Home Insurance Reviews

BCAA Home Insurance Reviews

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(48 reviews)
BCAA
1.9 out of 5 stars:
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BCAA Insurance Is Not a good Choice

by William McGowan on Apr 19, 2024
1 out of 5 stars

I had BCAA for several years, no claims, even got some loyalty points and all. But when I did have a flood in my kitchen. All things changed. I got a contracted claims adjuster that didn't even have my policy. Explained more about what I was not going to get than what I would. Even went as far as telling me to move into my tenants' apartment while they were evacuated. I think that is illegal. I have 2 dogs and 2 cats, that all was put on the policy. And now I have to get out because there is asbestos in the walls and I have nowhere to go. All the options I found for accommodations were turned down by the adjuster. It really don't look like they have any intentions to accommodate. Oh, and if you delay, they can depreciate or decline. So with that all being said you would be advised to look around, for me BCAA was not a good choice.

Bill

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3rd party claims adjuster

by Gcracka on Sep 26, 2022
1.7 out of 5 stars

BCAA assigned a third-party adjuster to my Fire loss claim. Within 2 weeks of dealing with this private company, I was continually harassed to get my statement of loss in and if I had found a new place. The individual even went as far as to tell me how much I should spend on my alternate living accommodations.
I bought my policy through BCAA not to be passed off to a third party. BCAA should do a better job at vetting the contractors they use to deal with their clients.

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