Portage Mutual Insurance Home Insurance Reviews

Neighbors had 100% damage claims on their roofs. Adjuster called 20 min out and wanted to look at the house, said she can’t wait for me as she was busy. Climbed up took some pics left a paper saying next to zero damage that the repairs would be less than the deductible and my shingles were old.
I called in irate and told them to add up my premiums for the last 6 years and mail them back to me. They changed over the phone to 50% coverage on the roof, facia, and chimney. Simply over the phone re-looking at the pictures

After a hail storm damaged my home in southern Alberta, I quickly learned that although Portage offers competitive rates, the coverage they provide in a loss is abysmal. If you are a customer who does not mind paying for insurance that will never deliver when you file a claim then this is the company for you. After paying my monthly insurance premiums faithfully for ten years, never a late payment or missed payment, when it came time for Portage to help me out they were hopeless. You will have to fight for coverage on every little piece of damaged material on your home, when you file a claim with Portage and then have it fixed in the absolute cheapest way. possible. This is how they treat there long term customers.