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Intact Insurance Auto Insurance Reviews

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(411 reviews)
Intact Insurance
1.4 out of 5 stars:
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Disappointing

by Wildjabr on Oct 27, 2023
2.5 out of 5 stars

I recently had a collision that required me to replace my vehicle. I purchased another vehicle THE DAY AFTER accepting their settlement offer. The dealer required 10 days to prep the vehicle for delivery. While the settlement was fair and communication adequate, they refused to cover my rental for all of those 10 days, leaving 5 days where I had to pay out of pocket for a rental, despite the promised coverage in the policy.

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Unfair practice

by Ex Intact clients on Jun 21, 2019
2.5 out of 5 stars

We recently sold our condo and purchased a detached house. We contacted our home and auto insurer, Intact, and asked them to quote on the new house. They wouldn’t insure us for flood damage, which we knew we needed and wanted, so we had to transfer our policy to a company who would provide that coverage. Intact has penalized us and debited our bank account for cancelling our policy... despite them not willing to provide the coverage, we need. Very unfair, in our opinion.

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Good luck

by Girly on May 24, 2019
2 out of 5 stars

I was in a car accident & was injured, they refused to pay for my Physiotherapy. I’ve been in an accident before with another company & they covered my Physio expenses for the future also. Definitely, way better car insurance companies out there!

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