Car Insurance Reviews
TD Insurance Auto Insurance Reviews
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(562 reviews)
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Accident Forgiveness (1)
Agent/rep attitude (31)
Agent/rep availability (21)
Agent/rep callbacks (30)
Agent/rep knowledge (35)
Agent/rep language skills (3)
App to track driving (4)
Billing/payments (108)
Broker experience (1)
Cancellation experience (80)
Cancellation fee (10)
Claim - adjuster (31)
Claim - denial (9)
Claim - injuries (2)
Claim - not-at-fault (16)
Claim - rental car (28)
Claim - repair shop (36)
Claim - theft (4)
Claim - total loss (3)
Claim - towing (1)
Claim - windshield/glass (4)
Claim payout amount (7)
Claim processing time (43)
Complaints/ombudsman (13)
COVID Handling (5)
Discounts, deals, rewards (11)
Email/message wait time (16)
Insurance Rates, Prices (63)
Interact. Voice Response (1)
Late payment fee / NSF (9)
Legal actions (3)
Mobile app experience (2)
New purchase experience (2)
On-hold times/transfers (17)
Online quoting (3)
Paper mail experience (2)
Parking/pausing policy (3)
Phone wait times (129)
Policy changes experience (20)
Policy clarity (4)
Policy coverage (47)
Rates after claim (3)
Rates at renewal (42)
Rates competitiveness (31)
Rates for bad drivers (7)
Rates for good drivers (18)
Rates for long-term clients (3)
Rates for second driver (1)
Rates for seniors (1)
Rates for students (2)
Rates for young drivers (1)
Rates in bundle (23)
Refund (3)
Renewal experience (12)
Rewards (1)
Snow, Hail, Damage (5)
Trailer/motorhome (2)
Website experience (19)
Wind, Hurricane Damage (2)
Review author
Please be aware that from an experience in a recent auto claim, it appears that TD will keep their commitment to one-time accident forgiveness, but will make up for it immediately by raising the home insurance portion of the bundle because they know one cannot go and get a better rate after an accident claim. I know this for a fact because I caught them on this fact, as I had the claim changed from my fault to no fault, and their computers did not get wind of this and raised my home insurance by 30% with nothing to justify that it should have been raised 30%. They were then willing to drop the home rate by 25% when I went shopping around and got home rates 30% lower. There is no accident forgiveness here, they will just make it up on the home portion, because they know they can, since the customer has no chance of getting a better home/auto rate after a recent at-fault accident.