Belairdirect Auto Insurance Reviews

My experience has been awful since the renewal of my insurance. After being a customer of 5 years my insurance was put back to what I was originally paying my 1st year as a customer. After finding cheaper insurance I decided to cancel with BellAir. When I cancelled on Sept 3rd I had a payment going out that night. I was told they are going to still take it but I will receive it back within 5 business days. After not receiving my payment back within 5 days I called again and was told they have a date and it will be back in my account by the 17th. Again after not receiving it by the 17th, I called again 1st time had a rude representative and was hung up. And 2nd time was told again that my money is going to be in my account by Sep 19th. Overall I hate that I wasted 5 years with this company.

Switched initially because of cheaper rates. Was a customer for 5 years. Initially paid around 175/month was going lower to 160/month until this year 2019 they bumped it to a nice 220/month! Why are loyal customers who have had 0 claims, tickets and accidents, treated in this way? I wrote them an email asking them why I am punished and that I will be looking for a new provider if there is no explanation. All I got back was an auto-reply stating my renewal policy will be cancelled on my renewal date. This shows you the disregard they take to customers. No explanation, no trying to win you back, no matching better rates. This business is a scam.

I got my cancellation notice today from Belair. "A driver in your household does not qualify, based on their record" turns out it was my ex who moved out in 2016. Not even: "Would you consider a new policy, for yourself?" All I got under the law we don't call, we just send a letter. Oh and I was reminded that I was put on notice way ahead of D day.

I was previously insured with Belair in Ontario, paid $131 monthly full coverage, I moved to Alberta and my monthly payment was now $352. I have been with the company for 7 years, I have a perfect driving record and find it crazy expensive. Fast forward 3 months of being covered in Alberta, I moved to Manitoba so naturally, I switched my license and insurance. I now pay $128 monthly. I called Belair to cancel my insurance and they charged me a $250 cancellation fee. I moved, I did not just switch companies. I was told if I moved provinces that I would not be subject to cancellation fees but was obviously lied to. I wasn't offered a break or anything she was just like well this is what it is. So overall not impressed with the company but again, who likes insurance companies...

When my windshield cracked due to a truck kicking up rocks, I had to run around to get my windshield replaced by their people instead able to do it at the closest windshield repair service. And on top of it, I had to pay $300. Why have insurance? When I went with another company when my insurance expired, Belairdirect still wanted me to pay for their insurance, saying that it is still in force! Obviously, if I did not pay for the renewal, I am NOT insured by them, and therefore I am not obligated to pay them! I would never deal with them again or can recommend them to anybody!

Do not use this company. I applied for home and auto insurance two months before my previous policy expired. I was told that they, (Belairdirect) in order to start the process of setting up an account, needed my banking information. I explained that I didn't want to do this and I was told that they couldn't offer me a policy until I did. I told them that they better not withdraw from my account and that I would make my payment via online banking. Guess what, they withdrew the full amount 6 weeks before they were supposed to and didn't heed my warning. I then phoned them back and cancelled my policy. Then to top it off, they just withdrew more money from my account after I cancelled. This company, in my opinion, is very incompetent.

The quotes are too high and when I cancelled, they said I owe them money and try to put me in the collection agency! Never would I tell anyone to use ever!

I got my policy done with these guys on December 24, 2018. They did almost everything wrong on my policy such as my bank account etc. Plus they quoted me more than $6k for my 2019 Toyota Corolla (the car itself is $20500). I wanted to cancel my policy and they charged me just to cancel my policy $650!!!

Belair is the worst insurance company we’ve ever had. According to them, we are not allowed to switch or have too many vehicles in our possession. They wanted us to send copies of our ownerships as we did and apparently they didn’t get them the first few times, then they did. Now they're saying because we have had too many vehicles and whatnot, now they cancelled us without sending out a letter within the 30 days and now they don’t know if they will reinstate us even with sending in the letter. They want us to fill out and sign when they had a copy down there, so, all in all, they don’t know what they are doing down there. My advice is to shop around for a different insurance company

In the beginning, they seemed nice. Then, I had a non-responsible accident about 4 months ago and it took about 2 months for them to figure it out. I had to call about 20 times at least, they did not do what they were telling me... And then, they increased the price of insurance for my new car at about twice the price that I would get with other insurances. I told them I wouldn't continue the contract (ending a Month later) and they renewed it at an even higher price anyways. I called 3 Days later and they say they will charge me 240 $ do resign my Contract. I'm furious!