Belairdirect Auto Insurance Reviews

Have both home and auto for two cars. I made two home claims as a result of a Windstorm one year, then a fish tank water damage the next year. The claims process was very good, fast, and handled perfectly. However, afterwards, they would not renew my home insurance because of having two claims, then my vehicle insurance went WAY up. They could not reduce the cost of the auto, so I got car insurance significantly cheaper elsewhere. The problem was, I could not get the auto renewal to not happen because I could not get through to an agent on the phone - been on hold for well over an hour, numerous times, trying and get it cancelled. And you cannot do it online, it tells you to call. I'm still trying to get through on the phone and get it cancelled. Ridiculously long wait times on the phone to speak with anyone, and they have no call back feature set up..

I've been a Bellair Direct client for 2 years. I called in to get a quote on an additional vehicle for insurance. I spoke about using the new car for business. The representative wrote down all my quote information and sent it to an underwriter who declined the coverage for commercial use. They told me I could call in to cancel coverage if I go with another company. A few days later I call in to ask for a quote on personal use of the additional vehicle instead of business use. They told me they can't cover the new one, and my coverage on the OLD car is set to be automatically cancelled within one week because I am "using my vehicle for business". Quotes are not just quotes at Bellair. If you inquire, they can and will cancel you on the spot. I now have to find regular insurance elsewhere.