Don't bother
by Disappointed on Sep 11, 2020
      1 out of 5 stars
      
       
A representative was so professional and knowledgeable that I not only reinstated my insurance but also change my mind of switching over my insurance company for better rates upon my renewal. Thank you for working with the customer's needs and helping me to get back on the road with very good coverage.
I was not impressed with this company at all, every time I would ask them something they would have an excuse and not give a straight answer. Also, they are money grabbers! I got an accident last year with one vehicle and female driver just under 25 and for no reason at all my premium went up to 400 dollars which is insane I have had other companies offer way lower, even with the COVID discount they didn’t offer it to me I had to ask and still waiting didn’t get even though told them I’m not working. Not a company I would recommend at all.
Very positive experience renewing my car insurance. Dealt with the agent out of the Edmonton office. She was very enthusiastic, positive and professional. Looked for discounts to lower my insurance.
I called to cancel insurance on two cars during these times of not working during the virus. It was not a problem and they further reduced the other vehicle because it now is only used for store runs. (Low mileage) Very helpful and easy. Saved me money which is what I need in these times of not working.
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I get different information every time I call. Now I'm out $200 because I tried to cancel my policy within the renewal period and they took my money anyway and every time I call, they have no idea what I'm talking about. BEWARE.