Helpful and Easy
by RB on Apr 10, 2020
4.5 out of 5 stars
Car Insurance Reviews
Belairdirect Auto Insurance Reviews
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(509 reviews)
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Accident Forgiveness (5)
Agent/rep attitude (24)
Agent/rep availability (10)
Agent/rep callbacks (9)
Agent/rep knowledge (19)
Agent/rep language skills (4)
App to track driving (2)
Billing/payments (124)
Cancellation experience (80)
Cancellation fee (11)
Claim - adjuster (21)
Claim - denial (4)
Claim - injuries (1)
Claim - not-at-fault (7)
Claim - rental car (32)
Claim - repair shop (46)
Claim - theft (4)
Claim - total loss (3)
Claim - towing (1)
Claim - windshield/glass (12)
Claim payout amount (11)
Claim processing time (35)
Complaints/ombudsman (17)
COVID Handling (4)
Discounts, deals, rewards (24)
Email/message wait time (2)
Insurance Rates, Prices (151)
Late payment fee / NSF (2)
Mobile app experience (3)
New purchase experience (13)
On-hold times/transfers (5)
Online chat (1)
Online quoting (9)
Parking/pausing policy (1)
Phone wait times (6)
Policy changes experience (5)
Policy clarity (4)
Policy coverage (89)
Rates at renewal (16)
Rates competitiveness (12)
Rates for bad drivers (7)
Rates for good drivers (40)
Rates for long-term clients (1)
Rates for second driver (5)
Rates for seniors (5)
Rates for students (1)
Rates for young drivers (4)
Rates in bundle (19)
Renewal experience (6)
Rewards (1)
Roadside Assistance (1)
Trailer/motorhome (1)
Website experience (2)
Review author
I called to cancel insurance on two cars during these times of not working during the virus. It was not a problem and they further reduced the other vehicle because it now is only used for store runs. (Low mileage) Very helpful and easy. Saved me money which is what I need in these times of not working.