Juices customers on 2nd year
by Zack on Mar 16, 2019
1.5 out of 5 stars
Car Insurance Reviews
Belairdirect Auto Insurance Reviews
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(527 reviews)
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Accident Forgiveness (5)
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Agent/rep language skills (5)
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Someone hit my brother's car, Belairdirect wanted him to fix at their recommended body shop. The body shop has taken almost 5 months to fix it. Still not done yet. First, the insurance said they will cover the car rental whatever time that body shop take to repair if my brother agrees to fix the car there, now they take their words back and want my brother to pay for the car rental because the $limit ran out.
New to Belairdirect, 15 years with a previous insurance provider, great driving record, no claims, rates creeping up each year, this year huge increase. Decided to shop around, Belairdirect quote online was quick and easy, surprised the actual premium is very close to the online quote. Great customer service, Agent on the phone was knowledgeable and processed auto and home with one call. In that honeymoon period, but so far I recommend Belairdirect to anyone looking to save!
Bad driving record? Your insurance rates can be double the standard insurance rate. Let us help you get the better auto insurance rate without breaking the bank.
It was my first experience having to deal with an insurance claim and the process was fairly convenient. However, since many people are like me, first-time accidents, it would be better to break things down further for the likes of us and assure we are given the information that reduces the stress of having to deal with this unwanted incident. The reason for mentioning this is because at first call, I was told I don't have a rental coverage for my car and I was panicking to get a car and get on with my life, and later when the claim was processed I was told that my rental has been arranged by my insurance because I wasn't at fault which was a big relief. In summary, I would have expected to have this information first hand.
Belair will give you a quote, looks reasonable, then all of a sudden changes the quoted price which is much more money when the customer had already signed up for one-year insurance. Why don't they check everything with regards to customer's background? Of course, they will not do it, they want the customer's money. It's like the customer being pawned and for that, the customer has to suffer and keep paying until the contract expires. These insurance companies have so much greed that they only think of their bottom line. Paging Better Business Bureau! Can you please look into the corrupt practices of these insurance companies.
Experience with Belair has been excellent. I've been with them for about 10 years and had three not-at-faults during that time. In each case, they have been great. They need to tighten up on their approved body shops, however. My last experience was rather negative compared to the first two. The body shop took an immediate appraisal then delayed taking the car in for 3 weeks. It then took more than 4 weeks to repair the car while they "waited for parts to arrive" - they had three weeks to pre-order and didn't. The repair shop was also a bit shy in updating me. Only when I gave them an ultimatum that I couldn't pick up the car for another week if they delayed again because I would be overseas, did they finally get their act together and deliver. The final job appears to have been done to a good standard, from outer inspection. The car was cleaned inside and out nicely. The itemized bill had a few head-scratchers on it that Belair should look more closely at as they review the suitability of their repair partners. Bottom line: Belair is very good as an insurer but if you're unlucky enough to need their services, choose your repair shop wisely because it makes the difference between a good experience and a bad one.
If you have a good driving record in AB, you should pay around $110/month (women - $105/month and men - $113/month). Do you overpay? Get an Alberta car insurance quote to start saving.
My insurance cost rose by 74% because of a claim and before the renewal date even though I have accident forgiveness on my policy
Their premiums are much too high; and, if you run into an issue, they claim they cannot help you at all! My husband got into a serious accident (non-auto) and money was tight. Instead of delaying the payment, they made it bounce so they could then come after you for the full annual amount! Seriously! I have since found a much better insurance at a 1/3 of the cost Belair was charging me! They are not as good as they claim to be!
I have been with Belairdirect insurance for several years without any claims. I just received my renewal and they have incorporated a 60% rate increase. This is outrageous and I will be removing all my business from Belair. If ICBC has been characterized as a dumpster fire, I'm not sure what words to use for Belair
Did you know that on average Ontario drivers with good driving records pay $1,805/year in auto insurance? Is your insurance rate higher? Get a free car insurance quote and start saving today.
I've been driving in excessive of 55 years and have had several insurance companies but for quality, informing the customer and customer service they are the best. Their employees are very well informed and treat me like I'm the most important person.
I do NOT recommend Belair under any circumstances. No one wants to deal with insurance companies more than they need to. Wasting hours on the phone isn't fun. Belair sent me an email after one year of coverage, reasonably priced, saying that my new term would come up soon. I had to log into to see the changes. I logged in and rates were increasing 28% (in one year) for a 36-year-old married woman with a perfect driving record and no claims. (My car is a 2017 Chevy) This is bad business. I gave them a chance to explain and they put me on hold and wasted more of my time before giving me a response that had nothing to do with me. (Other people's claims caused my rate to go up.) Don't get involved with this company, it practices bad business.