Car Insurance Reviews

Belairdirect Auto Insurance Reviews

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(529 reviews)
1.8 out of 5 stars:
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Most helpfull reviews

Best rate, bad cancellation

by jsilver on Oct 27, 2020
3.5 out of 5 stars

I had liability only, another driver hit me, and their insurance company declared my vehicle a total loss and gave me a small payout. Now I don't have a vehicle, so I called Belairdirect to cancel my liability insurance. Their agent couldn't tell me exactly what the cancellation fee, said it was small ("around $20"), and said there might not be any fee since the cancellation reason was a total loss. I calculated it and the fee amounts to 10% of the payment for the remaining time, $39.20 in my case.

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Fantastic service

by Raheel B on Jun 23, 2020
5 out of 5 stars

A representative was so professional and knowledgeable that I not only reinstated my insurance but also change my mind of switching over my insurance company for better rates upon my renewal. Thank you for working with the customer's needs and helping me to get back on the road with very good coverage.

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Helpful and Easy

by RB on Apr 10, 2020
4.5 out of 5 stars

I called to cancel insurance on two cars during these times of not working during the virus. It was not a problem and they further reduced the other vehicle because it now is only used for store runs. (Low mileage) Very helpful and easy. Saved me money which is what I need in these times of not working.

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Belair Direct claim experience

by nsalem on Mar 26, 2020
5 out of 5 stars

Belair adjuster provided an excellent service. She made my claim experience stress free and was very helpful.

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Positive Recommendation

by jimmy on Mar 20, 2020
4 out of 5 stars

A good job was done with respect to my claim. I hope Belairdirect will keep it up and treat other customers similarly well.

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Review

by Michael R on Feb 25, 2020
5 out of 5 stars

It was a pleasure dealing with Belair with respect to a collision that occurred at 23:55 on Christmas Evening right after my wife and I left the church.

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Great service

by Edi on Feb 6, 2020
5 out of 5 stars

Excellent overall resolution. It is stressful enough following even a minor collision. All went well, addressed quickly, the car has been fixed very well, high-quality work, in a timely manner, looks like new.

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Service was excellent

by Tri Vo on Jan 31, 2020
5 out of 5 stars

Excellent service and quality provided. Update came regularly. Repairing is made with high quality. The renting car is very good.

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My feelings

by Roterodamium on Jan 8, 2020
5 out of 5 stars

My accident was a nuisance, although not my fault, was a nuisance you took the sting out of it. Thank you.

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Great customer service

by sashah on Dec 29, 2019
5 out of 5 stars

Took my statement, step by step. Told me all the people who will contact me, then emailed their info. Each of the person called separately. Very courteous and kind. I got my repairs done on time and I am very happy with their service.

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