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Belairdirect Auto Insurance Reviews

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(511 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep availability
6.3%
Agent/rep attitude
3.1%
Agent/rep callbacks
3.1%
Agent/rep knowledge
3.1%
Cancellation experience
3.1%
Claim - adjuster
3.1%
Claim payout amount
3.1%
Claim processing time
3.1%
New purchase experience
3.1%
Phone wait times
3.1%

Top negative trending topics ?

Agent/rep attitude
40.6%
Agent/rep knowledge
28.1%
Agent/rep availability
21.9%
Cancellation experience
21.9%
Billing/payments
18.8%
Rates competitiveness
18.8%
Cancellation fee
12.5%
Online quoting
12.5%
Claim - adjuster
9.4%
Claim - denial
9.4%
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Ratings
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(4)
Tags
Agent/rep knowledge (1) Cancellation experience (1) Claim - not-at-fault (1) Claim - rental car (3) Claim - repair shop (1) Claim - total loss (1) Claim processing time (1) COVID Handling (1) Insurance Rates, Prices (5) Parking/pausing policy (1) Policy coverage (5) Rates competitiveness (1) Rates in bundle (2) Trailer/motorhome (1)
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Consumer (1)
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Great company

by J-bone on Feb 6, 2021
4.3 out of 5 stars

I noticed a lot of negative comments here about Belair and they may be true but I have had nothing but good experiences with Belair. Rates are cheaper than I have found. 2017 terrain and 2007 silverado at about $200 a month are cheap. My wife had an accident about a month ago a truck rear-ended her and totalled the car. They worked hard and quickly to get everything done. Thanks

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Review topics
Claim - not-at-fault Claim - total loss Claim processing time Rates competitiveness