Car Insurance Reviews

Belairdirect Auto Insurance Reviews

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(511 reviews)
Belairdirect
1.8 out of 5 stars:
Customer service:
Value for Money:
Claim experience:
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Belair Direct claim experience

by nsalem on Mar 26, 2020
5 out of 5 stars

Belair adjuster provided an excellent service. She made my claim experience stress free and was very helpful.

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Review

by Michael R on Feb 25, 2020
5 out of 5 stars

It was a pleasure dealing with Belair with respect to a collision that occurred at 23:55 on Christmas Evening right after my wife and I left the church.

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Great service

by Edi on Feb 6, 2020
5 out of 5 stars

Excellent overall resolution. It is stressful enough following even a minor collision. All went well, addressed quickly, the car has been fixed very well, high-quality work, in a timely manner, looks like new.

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Auto damage claim hit and run.

by SM on Jan 31, 2020
5 out of 5 stars

I was treated exceptionally in all aspects of my claim. Great customer service from Belairdirect.

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Service was excellent

by Tri Vo on Jan 31, 2020
5 out of 5 stars

Excellent service and quality provided. Update came regularly. Repairing is made with high quality. The renting car is very good.

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My feelings

by Roterodamium on Jan 8, 2020
5 out of 5 stars

My accident was a nuisance, although not my fault, was a nuisance you took the sting out of it. Thank you.

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Great customer service

by sashah on Dec 29, 2019
5 out of 5 stars

Took my statement, step by step. Told me all the people who will contact me, then emailed their info. Each of the person called separately. Very courteous and kind. I got my repairs done on time and I am very happy with their service.

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CLAIM

by BERNARD on Dec 27, 2019
5 out of 5 stars

100% satisfied with Belair Direct for the repair of my car following a small accident.

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My accident experience

by Gail on Dec 12, 2019
5 out of 5 stars

So pleased with recent MVA claim experience and overall dealings with company. I have used this company since I was eligible when it was Grey Power. Rates excellent. Service during resolution of my recent claim was outstanding as was the repair facility that was recommended.

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Vehicle Repair

by Duffy on Oct 5, 2019
5 out of 5 stars

Thank You for being there for me. An unexpected tornado damaged my Nisssan Murano Premium. A quick call to Belairdirect and I was authorized to take my vehicle to the collision center of my choosing which I did. They undertook the repairs and did an excellent job finishing ahead of schedule. Their workmanship was outstanding. Due to my physical limitations, the substitute vehicle I required was not off the shelf and Belairdirect ensured that my specific needs were effectively and promptly addressed. In the end, my vehicle was returned like new and Belairdirect superseded my expectations and outperformed other insurance companies servicing friends vehicles damaged that same day due to the tornado. Many neighbours are switching too Belairdirect. Some are still waiting for their vehicle after 4 months tied up in substandard collision centers and their insurance companies have been doing very little to assist them. Once again - THANK YOU BELAIRDIRECT.

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