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Desjardins Insurance Auto Insurance Reviews

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(267 reviews)
Desjardins Insurance
1.5 out of 5 stars:
Customer service:
Value for Money:
Claim experience:

Top positive trending topics ?

Agent/rep attitude
28.6%
Agent/rep availability
28.6%
Agent/rep knowledge
28.6%
Agent/rep language skills
7.1%
Claim - adjuster
7.1%
Claim - repair shop
7.1%
Claim payout amount
7.1%
Claim processing time
7.1%
New purchase experience
7.1%

Top negative trending topics ?

Agent/rep attitude
42.9%
Cancellation experience
35.7%
Claim - adjuster
21.4%
Claim processing time
21.4%
Agent/rep knowledge
14.3%
Agent/rep availability
7.1%
Agent/rep callbacks
7.1%
Agent/rep language skills
7.1%
Billing/payments
7.1%
Claim - denial
7.1%
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by Anonymous on Apr 11, 2012
3 out of 5 stars

Good customer service, claims long in finalizing, higher rates.

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by Anonymous on Apr 11, 2012
3.5 out of 5 stars

Had an accident where I was hit in my car. My car was totalled and the other driver lied about what happened. They were not too helpful in helping me to get the documents I needed from police to prove I was not at fault. I probably wouldn't have gotten them if a friend hadn't told me what to do and would have been held 50% responsible. It was finally sorted and then some issues getting them to admit my car was totalled at first when they thought I was making a claim.

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