Belairdirect Auto Insurance Reviews

I noticed a lot of negative comments here about Belair and they may be true but I have had nothing but good experiences with Belair. Rates are cheaper than I have found. 2017 terrain and 2007 silverado at about $200 a month are cheap. My wife had an accident about a month ago a truck rear-ended her and totalled the car. They worked hard and quickly to get everything done. Thanks

I called to cancel insurance on two cars during these times of not working during the virus. It was not a problem and they further reduced the other vehicle because it now is only used for store runs. (Low mileage) Very helpful and easy. Saved me money which is what I need in these times of not working.

A good job was done with respect to my claim. I hope Belairdirect will keep it up and treat other customers similarly well.

Start to finish time was a little long but the finished product was well worth the wait. I had a great rental for the intern time so the only inconvenience was being without my car. Сorrespondence was good with everyone and the hiccups were ironed out. The end result justified the means.

Our representative was very efficient and helpful and answered all of our questions.

Other than having to wait a while on hold to speak to a claims person, I found the claims process relatively easy to navigate. Having an accident will always be a bit scary and inconvenient. The people with whom I engaged at BelAir and the Service Centre were all very pleasant, calm, and helpful. This makes a big difference when you are already rattled from the accident. The Service Centre also managed my expectations about the time it would take to repair the vehicle. From the outset, I was told, "Look, this could easily take three weeks" - and it did. But I knew that, and so I was ready for it. At the end of the day, when you have an accident, you want to deal with real humans who are patient and calm. You want people to help you understand what the process is and how long it will take and what to expect. BelAir and the Intact Service Centre met these key needs. I have consistently found the people at these companies to be excellent. So BelAir and Intact Service Centre...don't automate your services. Your human employees are amazing and they make a big difference.

Great staff, great service. The representative was very friendly and help me with the claim. Everything went smoothly, it took a little bit of time but could not expect anything better regarding the service.

I was in a car accident call my insurance Belairdirect . They responded quickly we had our car in for repair the same day. They were prompt to get the claim going, called us with updates to let us know where things were. I found them very professional, and easy to reach and talk to. Would not hesitate to recommend Belairdirect Insurance to anyone.

New to Belairdirect, 15 years with a previous insurance provider, great driving record, no claims, rates creeping up each year, this year huge increase. Decided to shop around, Belairdirect quote online was quick and easy, surprised the actual premium is very close to the online quote. Great customer service, Agent on the phone was knowledgeable and processed auto and home with one call. In that honeymoon period, but so far I recommend Belairdirect to anyone looking to save!

It was my first experience having to deal with an insurance claim and the process was fairly convenient. However, since many people are like me, first-time accidents, it would be better to break things down further for the likes of us and assure we are given the information that reduces the stress of having to deal with this unwanted incident. The reason for mentioning this is because at first call, I was told I don't have a rental coverage for my car and I was panicking to get a car and get on with my life, and later when the claim was processed I was told that my rental has been arranged by my insurance because I wasn't at fault which was a big relief. In summary, I would have expected to have this information first hand.