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Meloche Monnex (TD Insurance) Auto Insurance Reviews

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(408 reviews)
Meloche Monnex (TD Insurance)
1.6 out of 5 stars:
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Auto & Home Insurance

by Cheated18 on May 11, 2021
1 out of 5 stars

After two decades with TD MM and without any tickets or claims, they raised my auto insurance by $1,000. They believed that there had been a mistake, explained that they would re-underwrite the policy and call me back within a week. Having not heard from them I called them twice without resolution (each time you call is approximately one hour of wait time on the phone. I re-priced the policy and found equivalent coverage for $1,000 less (the price of my previous policy with TD MM) and called to cancel my policy (as well as my homeowner's policy). TD MM wanted to charge a fee of $12 to cancel my $85 to cancel my homeowner's policy. So after 20 years of insurance coverage with TD MM, an unexplained increase of $1,000 to my auto policy, unfulfilled promises to return a call with an explanation, over four hours of waiting on the phone, they believe it appropriate to charge nearly $100 in fees to terminate uncompetitive policies. Surely, there are better alternatives to TD MM.

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Worst customer service

by Hp on Apr 19, 2021
1 out of 5 stars

They charged me more than 100$ a month after cancel policy and they did not let me know about it when I cancel my policy. And when I try to call I have to wait like more than an hour.

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Can't get in touch

by czp9f3 on Oct 21, 2020
1 out of 5 stars

I have had to wait for an hour and a half to speak with someone, today waiting 45 min to cancel an ATV policy that was $427/year, and they want to charge me $106.13 to cancel... Ridiculous, never had a claim... I'll be moving everything from them!

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