Home Insurance Reviews
Aviva Home Insurance Reviews
This page has been viewed by: Please wait... consumers
(155 reviews)
Cheap Home Insurance?
- Rates from 20+ insurers
- Stop overpaying today
- Save over $300 annually
Filter
Most helpfull reviewsTags
Agent/rep attitude (4)
Agent/rep availability (5)
Agent/rep callbacks (3)
Agent/rep knowledge (2)
Bikes, Belongings (8)
Billing/payments (26)
Broker experience (1)
Brokers, Insurance Agents (13)
Cancellation experience (14)
Cancellation fee (1)
Claim - adjuster (11)
Claim - contractor work (20)
Claim - denial (5)
Claim - fire (3)
Claim - flood/water (26)
Claim - flooded basement (14)
Claim - roof (7)
Claim processing time (9)
Complaints/ombudsman (9)
COVID Handling (1)
Discounts, deals, rewards (1)
Email/message wait time (2)
Home Insurance Quote (3)
Insurance Rates, Prices (22)
New purchase experience (2)
On-hold times/transfers (1)
Phone wait times (6)
Plumbing (6)
Policy changes experience (3)
Policy coverage (42)
Policy Switching, Cancellation (18)
Rates at renewal (4)
Rates competitiveness (2)
Rates for long-term clients (1)
Rates in bundle (13)
Refund (1)
Renewal experience (1)
Rewards (1)
Sewer Backup (4)
Website experience (1)
Wind, Hurricane Damage (4)
Review author
Condo Insurance by Location
Home Insurance by Province
Home Insurance by Location
Aviva sales person used any excuses to deny online quote. Very poor and unprofessional service...
I live in the Winnipeg area and was pleasantly surprised by the rate for tenant insurance. I went through RBC insurance (apparently they have merged) and they were at least $100.00 cheaper than their competitor, Intact. Hopefully never have to use it. Also they have CHEAP sewer backup coverage. Definitely ask your sales rep about it.
Every year they hike my condo insurance rates despite my having no claims, I had to increase my deductible and still had a 10% increase last year. This year I get a 30% increase, why I asked, well we increased our rates and condo rates have gone up too. Even if you get other quotes they all seem to use the same tables little difference. Your rate is overall and never at the policy level so you can never reprice it on the web yourself. Funny thing is when I was with RBC my rates increased moderately but after the purchase by Aviva it has always been in double digits despite never having a claim in 30 years. I am changing the company even if the same premium. Unresponsive customer service well that s the way it is.