Terrible service
by Amy F on Jan 13, 2021
1.5 out of 5 stars
Home Insurance Reviews
Aviva Home Insurance Reviews
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I was paying $340 for a simple home insurance plan and condo. I went to another insurer for $150 for the same exact policy. Also, I've got charge a cancellation fee even my policy was coming to an end for $350. The previous agent told me there will be no cancellation fee since my policy will be expiring. This a total ripoff of a company, never again be their client.
I sold my house and they were very high on their quote for my new home so I cancelled and went with a different insurer for the new place. Aviva has continued to take payments from my bank account for the past 9 months without authorization. I keep calling my broker monthly and they keep inquiring about it. Aviva says they're behind on processing. FOR NINE MONTHS! They've taken $1000 from me without permission and counting. Goodness knows they wouldn't have granted ME 9 months grace on my payments during the pandemic...