Avoid!
by never-again on Nov 27, 2023
1 out of 5 stars
Home Insurance Reviews
Aviva Home Insurance Reviews
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(155 reviews)
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Worse company to deal with, they dont response to emails or your agent dont pick up the call. My laminate flooring was taken apart 6-7 for a new one yet no idea when would they be replacing it. Ones my renewal is up i will definitely switch to another company.
I opened a small claim back in June. I still do not know if my claim has been approved, I cannot get the adjuster to respond to my inquiries over the past 6 weeks. Multiple complaints have been filed, along with contacting the ombudsman-nothing.
Their 'service guarantee' is a massive lie.
Everything about this provider is awful. It seems like the company has completely ceased to exist after taking my premiums.
Don't waste your money.
I would give zero stars if I could