Home Insurance Reviews
Aviva Home Insurance Reviews
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(155 reviews)
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I just contacted Aviva via email for information about insuring my home with them (I am not currently a customer with them). Got back a terse, short email that told me very little. Contacted the same person again, got a bit more info, but still not very clear or concise. Contacted the same person again for more details and was told, rather roughly, that they were closed (for the holidays?? why answer my email in the first place if they are closed??) and that I had to go through my insurance broker to get the info (my insurance broker doesn't deal with Aviva, maybe because of things like this). I guess they're just not interested in my business...
Rbc sells aviva insurance and does not service or even give a proof of insurance coverage. I had to search and call multiple people just to get a basic document.