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Allstate Auto Insurance Reviews

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(299 reviews)
Allstate
1.4 out of 5 stars:
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Not worth!

by Reza D. on May 19, 2021
1 out of 5 stars

I am 8 months with Allstate, got a quote for 1936$ signed it and received a bill for 2105$ (1)!
I changed my address before it, my advisor said - you receive a refund. However, after that, he said no refund (2)!
I asked - can I cancel my policy, how much shall I pay penalty? And advisor said around a one-month premium. I requested cancellation, he wrote me - you may lose your 4 months premium (3)
And there are more and more and more :(
I cancelled it but expect trust, not money... I was a respectful client always but when I asked the reason for such behavior, I expect the company advisor to remain respectful with me but he was not...

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Got a new car

by Lisa McArthur on Apr 20, 2021
1 out of 5 stars

Got a new car after being with Allstate for 6 years I requested a date to be withdrawn out of my account. They choose 2 days before the date I choose and now every month my insurance bounces they refused to change it because it's a new policy. Cancelled and went somewhere else for half the amount and they are charging me 2x my monthly amount only having the policy for less than a month. Total rip-off! Don't go with these guys!!!

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Cancellation Fee

by S. Stirling on Mar 19, 2021
1 out of 5 stars

Cancelled my policy two days after signing up as I found several other options for way, waaaaay cheaper. They are charging me $225 to cancel! After 2 days!
I was told if I had called within 24 hours, they might have been able to waive the fee. But, I did call within 24 hours. Unfortunately, they clearly don't have enough staff on hand as I was on hold for over an hour and had to leave for work. So was I supposed to miss a day of work to cancel on time?
Not that I would have known about this 24-hour window. I wasn't told anything about a cancellation fee when I signed up. NOTHING. And on top of that, the paperwork and temporary pink slip they were supposed to email me was never sent to me.
So thank you TD, for robbing me of over $200 that I don't have for a made-up fee you surprise people with. Big business at it's best.

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SCAM

by MARRAH on Nov 17, 2020
1 out of 5 stars

DO NOT SIGN UP WITH ALL STATE. They signed my friend up for car insurance when he told them to hold off as he talked to another insurance company. They wanted to then charge him $500 to cancel. After days of arguing, they finally gave him a refund but then CUT HIS INSURANCE OFF DAYS EARLY so his future insurance would all be higher due to an insurance gap.

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