Life Insurance Reviews

Manulife Life Insurance Reviews

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(61 reviews)
Manulife
2.2 out of 5 stars:
Customer service:
Value for Money:
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Added fees, no notification

by M.N. on Jul 28, 2020
1 out of 5 stars

I noticed on a recent statement that they started charging me fees for my holdings. When I initially opened an account with them in 2018 I was told there are no fees. The fees began in May 2019. I hadn't been checking statements closely because I had set up the account as a passive investment vehicle. When I called to find out what the fees were and they said "we started charging fees in 2019 and you were notified" even though I never received any explicit mail or email stating such. When I asked for a fair solution to these usurious fees I met with dispassion and excuses on why nothing could be done. This is why I don't go with "big bank" like companies, they all charge fees and treat their own clients unfairly.

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Whole life policy

by Mike on Sep 29, 2017
1 out of 5 stars

I was sold a whole life policy and promised all these great numbers in my cash value. As I looked more into it and did my third party research I found out quickly how they kept my savings for the first 3 years. Also, I only got the death benefit or cash value when I died. So to explain it simply I was paying for two things and only get one in return. Stay away from this company. Horrible customer service, my agent was only after a Commission.

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by Anonymous on Apr 11, 2012
2 out of 5 stars

Their sales presentation was deceptive. The performance of their whole life policy has been disappointing to say the least.

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