Life Insurance Reviews

Manulife Life Insurance Reviews

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Dissatisfied Seniors

by Dissatisfied seniors on Oct 16, 2021
1 out of 5 stars

We are seniors and have paid into life insurance with Manulife since 2001. In the month of October 2021, we noted a payment of over $900 was taken out of our bank account on Sept 28, 2021, without authorization or permission from Manulife. There was nothing in writing notifying us that the monthly renewal premium would increase from $322.74 to $911.70 per month. It was shocking that this was 40 percent of our pension money that month which threw all our monthly budget out of whack!
When contacting Manulife we were tossed about 4 different people over several days and hours on the phone. They refused to put our money back into our account for 15 business days! We cancelled both our policies.
Money was put back on October 15, 2021. The money was removed from our account on September 28, 2021, which was 18 days after.

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