Life Insurance Reviews
Manulife Life Insurance Reviews
This page has been viewed by: Please wait... consumers
(99 reviews)
Affordable Life Insurance?
- Rates from 20+ life insurers
- Premiums start at $12/month
- Standard & Guaranteed plans
- Can be purchased remotely
Filter
Most helpfull reviewsTags
Agent/rep attitude (9)
Agent/rep availability (18)
Agent/rep callbacks (14)
Agent/rep knowledge (14)
Agent/rep language skills (2)
Billing/payments (16)
Cancellation experience (6)
Claim - adjuster (8)
Claim - denial (9)
Claim payout amount (2)
Claim processing time (19)
Complaints/ombudsman (2)
Email/message wait time (5)
Insurance Rates, Prices (10)
Investments, Savings (4)
Legal actions (1)
Mobile app experience (2)
New purchase experience (1)
On-hold times/transfers (2)
Online quoting (1)
Paper mail experience (1)
Phone wait times (16)
Policy changes experience (4)
Policy clarity (1)
Policy coverage (16)
Pre-conditions (1)
Rates competitiveness (1)
Refund (2)
Renewal experience (1)
Website experience (3)
Review author
We are seniors and have paid into life insurance with Manulife since 2001. In the month of October 2021, we noted a payment of over $900 was taken out of our bank account on Sept 28, 2021, without authorization or permission from Manulife. There was nothing in writing notifying us that the monthly renewal premium would increase from $322.74 to $911.70 per month. It was shocking that this was 40 percent of our pension money that month which threw all our monthly budget out of whack!
When contacting Manulife we were tossed about 4 different people over several days and hours on the phone. They refused to put our money back into our account for 15 business days! We cancelled both our policies.
Money was put back on October 15, 2021. The money was removed from our account on September 28, 2021, which was 18 days after.